Sumeru invests at the intersection of people and innovative technology. We embolden innovators with capital and Scaling Partnership. We started Sumeru with the core belief that growth capital and Scaling Partnership would be a game changer for innovative enterprise technology companies with growth cultures. This category of companies—often founder-led and growing well organically—requires an active, creative, and flexible investor that will provide guidance and active partnership to manage the challenges of scaling. Our team fosters a true scaling partnership through a collaborative approach and provides solutions tailored to the specific needs of each company.

Sumeru is searching for a dynamic, high energy and results driven Operating Associate based in New York City or the San Francisco Bay Area to join our team. The successful candidate will enjoy exposure to multiple B2B software industries and upleveling organizations through analysis of existing systems and processes and driving project plans forward. Ideal candidates will be self starters with hands on corporate experience analyzing business processes, creating plans, tracking metrics, and identifying roadblocks to success for transformation initiatives including automation through software or emerging Generative AI tools. As part of Sumeru’s Growth Team of software operating executives, this passionate expert will be detail oriented, assemble disparate stakeholder views into a comprehensive plan, manage and direct the use of analytic technologies, and guide and institute best practices and KPIs within our portfolio companies.

Critical to success, will be a history of deep collaboration within and across functional organizational boundaries such as Sales, Marketing, Product, IT, Finance.

Responsibilities:

Data analysis – Creatively obtain and vet data, develop and execute quantitative analyses with (potentially incomplete) data, cross-check results to identify potential inconsistencies or limitations. Define detailed functional requirements, process flow diagrams, and business cases; including gap and impact analysis
Business insights – Understand business implications of observations, interviews, and analyses. Establish and support the rhythm of business activities related to reporting, including audit planning cycle and metrics
Problem structuring – Identify key issues, develop hypotheses and methodology. Actively engage product owners or business SME to translate solution needs into actionable user stories
Project management – Clearly scope and track projects, develop and assign workstreams, maintain a steady pace, and ensure reliable delivery; influence and negotiate high impact projects or high-cost expenditures and manage the execution of them
Innovation - Application of AI tools including prompt engineering and generative AI enabled tools in improving workflow
Communication – Craft polished written communications and deliver oral communications of findings and recommendations in an effective and efficient manner
Influence – Collaborate positively with project stakeholders to secure support and implement recommendations in a fast-paced environment
Strategy – Support other corporate strategy responsibilities as needed, including strategic planning, market research, mergers and acquisitions, and competitor benchmarking

Desired Qualifications:

BA/BS Degree in Computer Science, Business Administration, Operations Research, Statistics, Industrial Engineering, Predictive Analytics, Business Analytics or the equivalent
Experience gathering and consolidating requirements from cross-functional groups
Ability to work under pressure and meet constantly changing timelines
Strong attention to detail and excellent problem-solving skills
Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
Exceptional process and organizational skills with the ability to mobilize change
A minimum of 2 years of business analysis or project management experience
Intermediate to advanced knowledge of Excel
Experience with ChatGPT or equivalent Generative AI tools and Prompt Engineering
Experience with a scripting/templating language: Python, JavaScript, etc
Statistical experience (creating attribution models, A/B tests or lift analysis) desirable
Knowledge of Tableau, PowerBI, SQL, or equivalent reporting tools desirable
Intermediate to advanced knowledge of Salesforce, Marketo, Hubspot, desirable.
Experienced in both lean and agile methodologies, familiarity with Jira, Kanban, Confluence, Aha desirable
Experience working with data warehouses or data governance desirable
IIBA-CCBA or equivalent certification desirable